Careers

Responsibility

• Lead Qualification:
  -Receive and qualify inbound leads from various channels, including website inquiries, email campaigns, and partner referrals.
  -Assess customer needs, pain points, and budget to determine fit for Needl.ai solutions.
  -Route qualified leads to the appropriate sales team for further development and closing.
• Inquiry Handling:
  -Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  -Provide clear and concise information about Needl.ai's products and services.
  -Address customer concerns and objections effectively.
• Deal Closing:
  -Close smaller deals within your designated territory, exceeding sales targets and quotas.
  -Negotiate contracts and ensure smooth onboarding for new customers.
  -Develop strong relationships with customers, building trust and loyalty.
• Team Collaboration:
  -Provide briefings about enterprise deals to relevant teams, ensuring seamless handoff for larger opportunities.
  -Collaborate with marketing, product, and customer success teams to optimize the sales process.
  -Share best practices and contribute to the overall sales strategy.
  
• Performance Analysis:
  -Monitor and analyze sales metrics to identify areas for improvement.
  -Generate reports and present insights to leadership.
  -Continuously seek ways to improve efficiency and effectiveness.

Qualifications

• 2-3 years of experience in inside sales, preferably within the technology or SaaS industry.
• Proven track record of success in qualifying leads, handling inquiries, and closing deals.
  
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong analytical and problem-solving skills.
  
• Proficiency in CRM and sales tools (e.g., Salesforce, HubSpot).
• Experience managing clients across different time zones, including India and the US, is a strong plus.
• Passion for technology and innovation is essential.