A global consulting and professional services firm with more than tens of thousands of consultants worldwide. The firm works across multiple industries, delivering strategy, assurance, and advisory services, and manages extensive internal knowledge assets including presentations, case studies, and video transcripts.

As part of its internal knowledge initiative, the firm wanted to make institutional knowledge easily accessible to its partners and consultants. Existing search tools were limited to keyword matches and struggled to understand business context, slowing down research and decision-making
Needl.ai deployed AskNeedl, a secure, retrieval-augmented generation (RAG) based knowledge agent, white-labeled and hosted on the firm’s private Azure infrastructure. The solution unified knowledge across SharePoint and OneDrive, and enabled partners to ask natural language questions on internal decks, reports, and transcripts. The deployment followed a phased approach that started with a core group of partners and scaled to the wider partnership as adoption grew.
The AskNeedl deployment streamlined access to institutional knowledge and improved research efficiency for partners.
Unified access to knowledge across multiple data types
Faster, more consistent retrieval of internal insights
Secure, scalable AI deployment within private cloud
Improved collaboration and knowledge reuse across teams

Research that once took hours now takes minutes. AskNeedl has improved how quickly our partners access and use institutional knowledge.